What our Customers say...
The professional job they did was really appreciated. Fernando was on time, polite and explained what they were doing. I hope I never have to clean up water again, but if I do, I will call them! Thanks!!
The SERVPRO project manager who worked on my remediation was a total professional and offered superior service. I was truly impressed by him. The quality of work which was done on my house was outstanding. I have no complaints about SERVPRO as a company or it's outstanding service. This is the very reason why I called them, because the company is trustworthy, and they do a superior job, start to finish. They worked hard and educated me the whole way, both of which put my concerns at ease.
Extremely hard working and they do whatever it takes to get the job done!
Super folks to work with.
Great team and great work!
If you’re looking for the best in Restoration whether it's by flood or fire give George the owner a call. there honesty & integrity is the best in industry!!!
Martin and Chris and Tony did a great and fast job im beyond satisfied I have autistic kids and noise is a challenge they managed to keep noise levels down. And they worked fast and the progress is beautiful.
We have been working for George and SERVPRO for years and they are very professional, courteous and responsive always. We would give them 5 stars across the board based on our experience with them
We worked with Zulema Jordan and Noah. They were professional, polite, respectful, hard working, and worked well as a team. They were a pleasure to work with. We would definitely have this team work for us again.
Had a water pipe burst under the house (Manufactured Home). SERVPRO worked with the insurance company and took care of drying out the floor and walls and dealing with any mold issues. They were very professional and courteous. Pleasure to work with.
Freddy and Mark, who did the work, were professional yet friendly and helpful. They answered all my questions very well and very patiently. I was most impressed! Joe came out initially, and he, too was a pleasure to work with.
I was really satisfied with how efficient and professional Zachary and his team worked. They came out to my house and handled my cleaning issue. I had so many questions and they were able to answer them all. They also were great at informing me with the everyday process and procedures the team did. Thanks for all your help and great service.
On Thanksgiving morning,
I had a toilet that overflowed water in the bathroom, guest room, hallway and dinning room. I called my insurance company and SERVPRO of Temecula was at my house within a hour and a half.
Employees: Fernando Baca and Mark explained the water cleaning/restoration process and then immediately started the water extraction and drying process. Their quick response and work saved my wood flooring from any damage. I was impressed with their professionalism, communication, and attention to details. These guys we able to answer all my questions and they keep me informed from the beginning to the end of this process. I’m happy with their service and would recommend this company for cleaning/restoration needs.
Joe and his team came in and took care of the water damage in our kitchen. I was pleasantly surprised with how well they taped off the damage area so the rest of the house does not become a mess. They left the damage area spotless! Very professional and great quality of work!
Highly recommend, speedy, professional & great personal service. Nicole and her team were amazing during my water damage claim. Thank you.
My AAA homeowners insurance arranged for SERVPRO/lake Elsinore to do the cleanup following water damage to my walls and floors SERVPRO protected and moved furniture, pictures lamps and other room contents Also, SERVPRO removed affected walls , and hardwood floors in two rooms and one closet. The whole process was done in 3 days and the rooms are ready for reconstruction. Everyone that SERVPRO sent out knew their job and exhibited a caring and professional attitude. They could not have done a better job. I give this business the best rating possible
Zachary Taylor was the man on the scene to help me retrieve my father's belongings. He was very professional and quick at what he does would recommend there services anytime to anyone.
P.s. He deserves a pay raise.
SERVPRO goes above & beyond for all of our clients I refer as an agency owner. Their response time is quick and our rep keeps us updated. Most recently I had to use them for me personally. I had water overflow upstairs from my washer and they showed up in less than an hour & made everything so easy! I would definitely recommend!
I had some water damage that SERVPRO came out and inspected on behalf of my insurance company. They were so polite and professional about it, it seemed they were employees of the insurance company Anyway, I got a quote for damage repairs from another company, who decided it would be a good time to rake me over the coals by WAY over-quoting the job. I decided to do the Rip out of damaged drywall myself, which went fine. However, after a few days of work and drying the area, I didn't have a way to know whether everything was dry. SERVPRO offered to come out and re-inspect the job for moisture. They came out the next day, gave it the thumbs up/all clear, and when I asked how much for the service call, they said "no charge". Not only that, they provided me with a small amount of anti-microbial spray that I could use on the area. These days I've had plenty of trouble getting good service from anyone, but not from SERVPRO. Definitely recommend these guys based on their character.
I am an insurance agent and have worked very closely with Nichole! She is awesome ! Always there when a client needs and estimate, she is always available to go out and meet with them and consult on potential claims. During the times we have referred clients to her she is awesome at keeping our agency in the loop with the progress of the claim. Very communicative and reliable! Have heard nothing but good things from our clients so we will definitely keep a strong relationship in the future! Thank you Nichole !
We had a small fire in our kitchen and SERVPRO was fast, friendly and got my house safe and clean for me to come back faster than I thought.
My insurance referred me to SERVPRO of Temecula after high winds blew my fence down. They came out and secured it within a few hours. I'm happy I don't have to worry about my dog getting out now while we wait for a new fence.
Thank you SERVPRO for being so fast and helpful.
SERVPRO of Temecula reacted in a very quick manner when I called them for water damage at my home, they restored my home perfectly with no signs of any water damage, also made everyone in the home feel very safe by always keeping a mask on while working and, keeping things very clean and always being professional. SERVPRO of Temecula truly went above and beyond, I would recommend this company to anyone that has had any kind of fire or water damage issues to their home or business, call them you won't regret it.
Happy I would give them more than 5 stars
We just had our 2nd water damage claim with the first one being in January so we are real familiar with the process. Joe, Kyle and Mark were our technicians from SERVPRO. They were outstanding, friendly, knowledgeable, respectful and helpful. Their work was superb and clean. They took every precaution to contain the dirt and dust to the damaged areas only. Due to the stairs having to be torn up, they took the extra step to place cardboard on the each stair to avoid any foot injuries.
my insurance company recommend SERVPRO. They were awesome. They came to my mobile home and removed all the water damage in a timely manner.
Serve Pro- Great company they do excellent work. They are fast and get the job done promptly. They clean up and get you back to normal promptly.
SERVPRO was actually more helpful in the beginning of the claim process more so than AAA. Not to mention they are professional and informative on the cleanup and process when we had water damage a few months ago. I would recommend this company.
We had a water leak under the sink. I called SERVPRO and his team came out and took care of everything. they were very understanding and reassuring. He also gave me a great price for a job well done. I would definitely use them again.
SERVPRO of Temecula did an awesome job cleaning up after a flooding incident at my home. They are very quick and professional and I would definitely use them again but I hope I don't have to.
"Honestly, I can't say enough about the owner, Chris & the service he provides his customers. He has a heart of gold and some outstanding work ethics to back it up. He went above & beyond in providing the services we required to get our home in Murrieta livable again after being evacuated due to black mold throughout our house."
"My home was for sale, when I discovered a water leak in my upstairs bathroom. Frantically, I contacted Chris the owner of SERVPRO of Temecula.
Immediately he returned my call and we met to assess the damage.
Together we set up a thorough restoration plan with the realization that
I needed to get the sale of my home back on track A.S.A.P.
I was impressed with the straight forward recommendations that Chris made for restoring the damages. Moreover, and perhaps more importantly, I was impressed with his shared concerns for my need to
resolve the water damage issues in a timely fashion.
Bottom line, I found Chris to be an efficient, honest, and trustworthy individual."
Chris answered my phone call early this morning about a leak in my bathroom. He was courteous and helpful and was able to get to my house just a few hours later. Mold was discovered in my bathroom. What I loved is that Chris went over all of my options with pros and cons for each, including home insurance claim possibilities. He left the decision in my hands after explaining the options. His assistant went right to work stripping the flooring and vanity and baseboards. They treated it with a plant based antimicrobial and left a dehumidifier running to dry it up. I appreciated their professional service, their prompt response, and their courtesy and respect. I would hire them again for leak and mold detection, if needed.
There might be a lot of SERVPRO Franchises, but its franchises like this one that gives SERVPRO such a dominant national brand in the restoration industry. Martelle was great in understanding a property loss comes at the worse of times and walked the homeowner through the whole process. I have worked with this branch on a couple of jobs. This has been a constant standard throughout every job. I highly suggest them for any home damage or property loss.